Refund Policy
Last updated: 25 August 2026
App Store purchases
Snixt subscriptions (Pro and Premium) and one-off bulk credit packs purchased through the Apple App Store are subject to Apple's refund policy. To request a refund, visit reportaproblem.apple.com or contact Apple Support. We are unable to process App Store refunds directly.
Google Play purchases
Snixt subscriptions (Pro and Premium) and one-off bulk credit packs purchased through Google Play are subject to Google's refund policy. Refund requests within 48 hours of purchase may be submitted via the Google Play app or Google Play Help Centre.
Free trial
A free trial applies to Snixt Pro where the App Store or Google Play offers one for your region and account — it is not available everywhere, and it is offered only to people who have not subscribed before. Snixt Premium plans and one-off analysis packs never include a trial. When a trial applies, the app states its exact length before you confirm, and you will not be charged if you cancel before it ends. When it does not, payment is taken as soon as you confirm the purchase. Cancellation is done through your Apple ID or Google Play account settings.
Exceptional circumstances
If you experience a technical issue that prevented you from using the app and our support team was unable to resolve it, contact us at support@snixt.com. We will review your case and may issue a refund at our discretion.
No refunds for change of mind
We do not offer refunds for change of mind. The free plan lets you evaluate Snixt before paying, and where a trial is offered it runs before the first charge. Refunds for store purchases remain subject to Apple's and Google's policies described above.
Contact
Refund queries: support@snixt.com Individual Entrepreneur: Kozlov Dmitrii Vyacheslavovich · HVHH 20272245 · Yerevan, Movsesa Khorenaci 26a, apt. 201, Republic of Armenia